FAQ's

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at support@tuluminspirations.com

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if you are not satisfied with your purchase. Please notify us if this is the case within 30 days of receipt. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

May I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have misspelled or auto-filled an incorrect address, simply reply to your order confirmation email and confirm. Once you confirm that the address you provided is incorrect, kindly notify us via email at:  support@tuluminspirations.com.' If the given address is incorrect we can change the address to the correct one within 24 hours. 

How long does shipping take?


Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-10 business days. Longer times are possible if shipped from outside the US.

I have a question that wasn't answered, can you help?

Absolutely! Please send us an email to support@tuluminspirations.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please contact us through the Chat Function on this website.

Endless
possibilities.

Bring your brand to life